privacy policy


Last Updated: May 18, 2026

At Mason & Cole, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website, place an order, or interact with our services.

If you have any questions regarding this Privacy Policy, you can contact us at:
Email: info@masoncole.com

Information We Collect

When you visit our website or make a purchase, we may collect the following personal information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details

  • IP address

  • Device and browser information

  • Order history

  • Website activity and browsing behavior

We only collect information that is necessary to provide our services, process orders, and improve your shopping experience.

How We Use Your Information

We use your personal data for the following purposes:

  • Processing and delivering orders

  • Providing customer support

  • Sending order confirmations and shipping updates

  • Responding to inquiries and requests

  • Improving our website, products, and services

  • Preventing fraud and unauthorized activities

  • Complying with legal obligations

  • Sending promotional emails and marketing communications (only where permitted)

Sharing Information with Third Parties

Mason & Cole may share your information with trusted third-party service providers when necessary to operate our business, including:

  • Payment providers

  • Shipping and logistics partners

  • Website hosting providers

  • Marketing and analytics services

These third parties only receive the information necessary to perform their services and are required to handle your data securely and confidentially.

We may also disclose information if required by law or to protect our legal rights.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, and reporting requirements.

Once your data is no longer required, it will be securely deleted or anonymized.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze website traffic, personalize content, and support marketing activities.

Cookies may help us:

  • Remember your preferences

  • Improve website performance

  • Understand visitor behavior

  • Deliver relevant advertisements

You can manage or disable cookies through your browser settings at any time.

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to data processing

  • Restrict certain uses of your information

  • Request data portability

  • Withdraw consent where applicable

To exercise any of these rights, please contact us at:
info@masoncole.com

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

International Customers

As an international online store, your information may be processed and stored in countries outside your own jurisdiction. By using our services, you consent to such transfers where permitted by law.

Changes to This Privacy Policy

Mason & Cole reserves the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon publication on this page.

We encourage customers to review this page regularly to stay informed about how we protect personal information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Mason & Cole
Email: info@masoncole.com