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Careers at Mason & Cole
At Mason & Cole, we are always looking for passionate, creative, and motivated individuals who want to grow with a modern and fast-growing E-commerce brand.
We believe in innovation, creativity, teamwork, and delivering an outstanding customer experience. Whether you are a designer, marketer, customer support specialist, or fashion enthusiast, we offer exciting opportunities to build your career in a dynamic online retail environment.
If you are ambitious, driven, and excited about working in E-commerce, we would love to hear from you.
Job Vacancy: Graphic Designer
About the Role
Are you a creative and detail-oriented Graphic Designer with a passion for E-commerce, branding, and digital content?
Mason & Cole is looking for a talented Graphic Designer to help elevate our online presence and create visually compelling designs that strengthen our brand identity across multiple platforms.
In this role, you will work closely with our marketing and creative teams to produce engaging content for our website, social media, advertising campaigns, and customer communications.
Responsibilities
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Design visually appealing graphics for our website, including:
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Homepage banners
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Product images
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Promotional graphics
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Landing page visuals
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Create content for:
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Social media campaigns
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Email marketing
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Digital advertisements
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Brand promotions
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Ensure all visual materials align with Mason & Cole’s branding and aesthetic
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Collaborate with the marketing team to develop creative concepts and campaigns
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Optimize designs for both desktop and mobile experiences
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Stay updated on current design and E-commerce trends
Requirements
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Proven experience as a Graphic Designer, preferably within E-commerce or fashion
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Strong proficiency in:
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Adobe Photoshop
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Adobe Illustrator
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Canva or similar design tools
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Excellent understanding of composition, typography, and branding
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Strong attention to detail and creativity
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Ability to work independently and manage deadlines efficiently
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Good communication and teamwork skills
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A portfolio showcasing previous design work is required
What We Offer
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Opportunity to work with a fast-growing international E-commerce brand
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Creative freedom and the ability to contribute directly to our visual identity
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Flexible working hours
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Remote working opportunities
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Competitive compensation based on experience
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A supportive and ambitious team environment
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Opportunities for growth and long-term collaboration
Apply Now
Interested in joining Mason & Cole as a Graphic Designer?
Please send your:
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CV / Resume
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Portfolio
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Short motivation or introduction
to:
Job Vacancy: Customer Experience & Sales Associate
About the Role
Do you have a passion for fashion, customer service, and online retail?
Mason & Cole is looking for a customer-focused and motivated Customer Experience & Sales Associate to help deliver an exceptional shopping experience for our customers worldwide.
You will assist customers with inquiries, provide product guidance, and help maintain a premium customer experience across our online store and support channels.
Responsibilities
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Assist customers with questions regarding products, sizing, shipping, and orders
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Provide friendly and professional customer support via email and chat
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Help customers choose products that fit their style and needs
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Support daily operational and sales activities
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Maintain a positive and professional brand experience
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Work together with the support and marketing teams to improve customer satisfaction
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Help identify opportunities to improve the customer journey
Requirements
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Previous experience in customer service, retail, or E-commerce is a plus
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Strong communication skills in English
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Friendly, professional, and customer-oriented attitude
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Passion for fashion, lifestyle, and online shopping
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Ability to multitask and work in a fast-paced environment
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Problem-solving mindset and attention to detail
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Flexible and reliable work ethic
What We Offer
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Flexible and remote working opportunities
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Competitive salary and performance-based incentives
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A modern and fast-growing work environment
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Opportunities for career growth within E-commerce
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Supportive and collaborative team culture
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Valuable experience in an international online business
Apply Now
Interested in becoming part of Mason & Cole?
Please send your:
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CV / Resume
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Cover letter or short introduction
to:
We look forward to hearing from you and potentially welcoming you to the Mason & Cole team.